Governyxia Module
Work Orders
Maintenance requests from submission through vendor completion with SLA tracking.
Residents and staff submit maintenance requests that route to the right vendor or internal team. Track status, photos, and completion notes — with reporting on response times across your portfolio.
Why teams choose this
Resident submissions
Portal and mobile-friendly request forms with photo upload.
Vendor coordination
Assign work to approved vendors with status updates.
Portfolio visibility
Management companies compare SLA performance across communities.
Capabilities
Request intake
Categorized maintenance with priority and location.
Assignment & routing
Route to staff, vendors, or committees by category.
Status tracking
Residents see progress without calling the office.
Photo documentation
Before/after images attached to each work order.
SLA reporting
Measure time-to-acknowledge and time-to-complete.
Recommended workflow
Configure
Enable Work Orders in your community package and assign roles with the right permissions.
Operate
Staff manage daily work in the community workspace with audit trails and notifications.
Engage
Residents and board members interact through the portal with consistent branding.
Measure
Reports and dashboards show adoption, response times, and compliance status.
Enterprise benefits
- Role-based permissions aligned to your package entitlements
- Multi-community portfolio support for management companies
- Immutable audit logs for board and compliance review
- Enterprise SSO-ready architecture with tenant isolation
AI integrations
Human-approved AI woven into community workflows — not a separate chatbot.
AI maintenance assistant
Suggest triage category and initial response templates.
Frequently asked questions
Related modules & pages
Ready to see it live?
Schedule a demo tailored to your association type, portfolio size, and module requirements.
Request a Demo