Resident Portal

A Portal Residents Actually Use

Self-service for payments, documents, maintenance, voting, and community life.

Give owners and renters a branded portal that reduces call volume and increases satisfaction. Residents pay assessments, submit requests, vote, and engage with Social Hub — from any device.

A Portal Residents Actually Use product screenshot

Why teams choose this

Mobile-ready

Responsive design for phones and tablets.

Branded per community

Your association identity, not a generic vendor login.

Secure activation

Invitation and activation flows with audit trails.

Capabilities

Payments & statements

Pay assessments and view ledger history.

Document access

Download forms and governing documents.

Maintenance requests

Submit and track work orders with photos.

Voting & proxies

Participate in elections without paper ballots.

Social Hub access

Events, groups, and messaging when enabled.

Recommended workflow

01

Configure

Enable Resident Portal in your community package and assign roles with the right permissions.

02

Operate

Staff manage daily work in the community workspace with audit trails and notifications.

03

Engage

Residents and board members interact through the portal with consistent branding.

04

Measure

Reports and dashboards show adoption, response times, and compliance status.

Enterprise benefits

  • Role-based permissions aligned to your package entitlements
  • Multi-community portfolio support for management companies
  • Immutable audit logs for board and compliance review
  • Enterprise SSO-ready architecture with tenant isolation

Frequently asked questions

Ready to see it live?

Schedule a demo tailored to your association type, portfolio size, and module requirements.

Request a Demo